Privacy Policy

This privacy policy describes how Al Saadi Kitchen Solutions LLC collects, uses, and protects your information when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect information about you in various ways when you use our site or services. This includes information you provide directly to us, such as your name, contact details (like address or telephone number), and details about your project or service requirements when you fill out forms, request information, or contact us.

We may also automatically collect certain information about your device and usage of our online platform. This includes your IP address, browser type, operating system, referral source, length of visit, pages viewed, and website navigation paths. This information is primarily collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

- To provide and manage the services you request, such as custom kitchen cabinetry manufacturing, modular kitchen installations, kitchen remodeling and renovation, kitchen accessories supply, and countertop fabrication and installation.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions related to our services.
- To improve our online platform, services, and user experience.
- To analyze usage trends and understand how visitors interact with our site.
- To ensure the security and integrity of our systems and services.
- To comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
- Performance of a contract: Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in specific circumstances:

- With service providers and partners who assist us in operating our online platform, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- When required by law, such as in response to a court order, subpoena, or legal process.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.

We take steps to ensure that when data is transferred outside the European Economic Area (EEA), appropriate safeguards are in place to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal data is no longer required, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

- The right to access the personal data we hold about you.
- The right to request the rectification of inaccurate or incomplete data.
- The right to request the erasure of your personal data under certain conditions.
- The right to request restriction of processing your personal data under certain conditions.
- The right to object to the processing of your personal data under certain conditions.
- The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
- The right to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our services. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. This policy does not apply to the practices of third parties, and we are not responsible for their privacy policies or practices.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you can contact us by mail at the following address:

Al Saadi Kitchen Solutions LLC
Building 42
Al Wasl Road, Floor 3
Dubai, Dubai
UAE